Open Position
Associate Veterinarian
Aquia Garrisonville Animal Hospital is looking for an Associate Veterinarian to join our team!
$20K sign on bonus for 2 year contract
Aquia Garrisonville Animal Hospital is located in Stafford, VA, halfway between Washington, DC and Richmond, VA. We have been here for 30 years, but underwent a complete remodel and expansion 10 years ago. We are a large, progressive, 7 doctor practice. We strive to treat every pet as if it were our own, and want to enrich and educate our clients by giving a voice to our patients.
We have: 6 exam rooms; full surgery suite with CO2 laser surgery; large, open treatment room with 4 treatment tables- 2 of them wet tables; a separate “special procedures” room with a wet table for ultrasounds and dental procedures; ICU cages with O2, Isoflurane anesthesia machines; surgical monitoring with EKG, SpO2, BP, Capnography, temperature; electrocautery; IV pumps and syringe pumps;
Doppler BP; tonopen; digital radiography; digital dental radiography; full in-house Idexx laboratory; paper-lite Cornerstone computer system; therapeutic laser and 3 Licensed technicians as part of the team.
Benefits: Retirement with 3% matching, Continuing Education allowance, Paid Vacation, Medical, and Liability Insurances, Licensing and dues. We do a modified pro-sal with salary with no negative accrual (commensurate with experience,) and production pay.
Reasonable relocation expenses considered.
New graduates are welcome. We have a large staff and mentoring is available.
Gretchen Guth, Medical Director
We look forward to hearing from you!
Customer Service Represenative
Job Description
Aquia-Garrisonville Animal Hospital is seeking full-time Customer Service Representatives to join our team located in Stafford, VA. AGAH provides high quality veterinary medicine, focusing on excellent communication and emphasizing outstanding customer service in a mutually respectful working environment. We are looking for friendly, hardworking, team-oriented individuals, preferably with prior experience in the veterinary field. Applicants must be able to handle difficult situations with professionalism and compassion, while also being comfortable multi-tasking and working in a fast paced environment. The ideal applicant will possess a strong attention to detail, personal responsibility, and maturity. The best CSRs are genuinely excited to help customers. Our CSRs ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities and Duties
This position does require some evenings, weekends, and holidays.
Duties for the CSR position include but are not limited to: handling multiple phone lines in a timely manner, greeting clients and checking them in and out for appointments, and maintaining computerized medical records. Other duties include:
- Open the veterinary clinic before the arrival of the doctors; get the clinic ready for the day’s work, and close the clinic, including balancing and preparing nightly deposit.
- Welcome clients with their pets to the clinic in a friendly and courteous manner. Take the extra mile to engage clients.
- Build sustainable relationships and trust with clients through open and interactive communication.
- Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Answer incoming calls professionally, assess client needs to achieve satisfaction, and route calls to other staff members in line with the hospital’s protocols.
- Prepare patient forms and records for their scheduled appointments.
- Handle emergency cases appropriately by keeping clients and patients at ease before the arrival of the doctor.
- Review patients’ records to ensure that immunization and tests recommended by the doctor are up to date.
- Promptly notify the doctor of the arrival of patients, and the state of patients’ condition to avoid keeping patients with serious conditions waiting.
- Ensure all necessary paper work is accurate and complete before they are discharged from the hospital.
- Keeping reception, waiting area, and restroom area clean and presentable for clientele.
- Effective interpersonal communication skills.
- Proficient in Windows-based computer systems.
- Proficient with Microsoft Office products including Word and Excel.
- Skills in de-escalating and resolving conflicts using effective problem solving manner.
- Skills in accomplishing tasks through formal and informal direction.
- Ability to effectively handle stressful situations.
- Ability to multi task and think independently.
- Ability to show attention to detail in a high volume practice.
- Maintain a positive work environment.
- Exceptional organizational skills to keep work environment tidy and comfortable, as well as to perform assignments efficiently.
- Ability to lift up to 40 lbs.
We offer a competitive benefit package including health insurance, vacation, personal/sick pay, holiday pay, employee discounts and retirement. Salary is negotiable depending on experience.
Job Type: Full-time
Salary: $18 per hour depending on experience.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Day shift
- Evening shift
- Morning shift
- Rotating shift
- Monday to Friday
- Rotating weekends
- In-perso
- Office
Licensed Veterinary Technician
Job Description
LVT SIGN ON BONUS!!! $2500 depending on previous experience!
Aquia Garrisonville Animal Hospital is currently seeking a Licensed Veterinary Technician to join our busy, progressive, and fast-paced 7 doctor practice. We pride ourselves in providing high quality care with compassion for all involved. We have a workplace that is free from drama, individualism, focusing on team work, work/life balance and customer service. With state-of-the-art equipment, we are able to offer a variety of services to our community. We are currently interested in full-time applicants with high-quality patient care and are very interested in applicants who are equally motivated. Salary is compensated depending on experience. Aquia Garrisonville Animal Hospital also provides curbside service to clients who would like to remain in their vehicles during appointments.
What to expect
- Compassionate, TEAM driven, family style atmosphere
- Supportive learning environment
- Leaders who are passionate about Employee Engagement and satisfaction
- Opportunity to utilize your skill-set to the highest level and perform a wide range of procedures
- Great Work Life Balance: Being able to maintain a high quality of life while doing what you love
- Licensed Veterinary Technician
- Enthusiasm for Surgery/Anesthesia is a must!
- Team player, ability to collaborate
- Provides compassionate, high quality medicine
- Excellent client communication
Salary: Up to $28 per hour depending on experience.
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
- Veterinary experience: 3 years (Required)
Veterinary Assistant
Job Description
Aquia-Garrisonville Animal Hospital is seeking an experienced veterinary assistant who can exceed our expectations in exceptional quality care and client service. As an integral part of our team, the Veterinary Assistants help maintain the flow of the veterinarians’ appointments seen throughout the day. Communicating clearly and concisely is a necessity, as the assistants are responsible for being an advocate for the pets and educating the owners as to what preventative care is needed and getting the medical histories as to the owner’s concerns. The ideal applicant will have a positive attitude and possess a strong attention to detail, personal responsibility, and maturity. Compassion and professionalism are a must. This is a physically demanding position as you are handling, lifting, and caring for animals while on your feet all day. You will be exposed to unpleasant odors and noises, along with handling the cleanup of blood, feces, and urine.
Veterinary Assistant Responsibilities:
- Assist Veterinarians and LVTS for exams and treatment of patients
- Provide compassionate care
- General care (feeding, walking, bathing, and cleaning) of the patients
- Sterilization and cleaning of kennels, equipment, and entire hospital
- Communicate in an effective and professional manner with clients
- Medical record keeping
- Fill prescriptions
- Perform laboratory work and assist with diagnostic imaging
- Checking in shipments and inventory of stock
- Client education
- Follow written and verbally communicated standard operating procedures
- General housekeeping and performing laundry
- Perform other duties as assigned
- 1+ years of experience working in a veterinary practice or animal shelter
- Ability to work independently, as well as be a team player
- Flexible work style amidst shifting priorities; calm under pressure
- Knowledge of basic veterinary medical concepts
- Maintain open mind regarding changes, be willing to learn and teach new protocols
- Excellent client service skills
- Must be able to lift and carry 40 pounds repeatedly throughout day.
- Must be able to work standing for 10 or more hours.
Job Type: Full-time
Salary: Up to $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Kennel Attendant
Job Description
Do you love animals?
Would you like to be a part of the best veterinary team in Stafford, VA?
Aquia-Garrisonville Animal Hospital is seeking an experienced veterinary kennel attendant who can exceed our expectations in exceptional quality care and client service. The ideal applicant will have a positive attitude and possess a strong attention to detail, personal responsibility, and maturity. Compassion and professionalism are a must. This is a physically demanding position as you are handling, lifting, and caring for animals while on your feet all day. You will be exposed to unpleasant odors and noises, along with handling the cleanup of blood, feces, and urine.
Duties for the Veterinary Kennel Attendant position include but are not limited to:
- Greeting clients and patients.
- Assisting front desk with customer service during curbside
- Obtaining care instructions from their owners.
- Promptly notify the doctor of the state of patients’ condition while under hospital care.
- Assisting doctors and LVTs for exams and treatment of patients.
- Sterilization and cleaning of the entire hospital.
- Checking in shipments and inventory of stock.
- Performing laundry.
- General care (feeding, walking, bathing, and cleaning) of the patients.
- Ability to work late evenings, weekends, and holidays.
- 1+ years of experience working in a veterinary practice or animal shelter
- Ability to lift up to 40 lbs.
- Ability to work independently, as well as be a team player
Job Type: Full-time, Part-time
Salary: Up to $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
